Communications and Active Signposting: Leading your Team Workshop

//Communications and Active Signposting: Leading your Team Workshop
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Who is this course designed for?

Receptionists Receptionists    Managers Managers

Admin Administrators

Communications and Active Signposting: Leading your Team Workshop

This half-day course* will introduce Practice Managers and their deputies to active signposting and the policies and procedures needed to ensure that the system is implemented safely and efficiently within their practice. They are encouraged to release their staff for level 1 and 2 active signposting training to ensure practice staff achieve the competencies.

Course Objectives: 

• Understanding the 8 steps to success
• Learn skills to lead your team to implement a consistent service standard
• Discuss the process of implementing successful active signposting within their practice including using a risk register
• Consider their own practice protocol
• Discuss the role of the GP Champion
• Understand the importance of effective competence assessment, appraisals and objective setting – building competence into appraisals and objective setting
• Direct an actor workshop

Prices start from £1,048*

For more information about pricing and availability, please do get in touch: info@clarimed.co.uk

*Based upon a 4hr course run for 18 delegates. Additional travel expenses and VAT apply.
2019-12-03T16:29:29+00:00