Infection Prevention & Control with Understanding the Boundaries of Your Non-Clinical Role

//Infection Prevention & Control with Understanding the Boundaries of Your Non-Clinical Role


Receptionist Development Programme: Infection Prevention and Control with Understanding the Boundaries of your Non-Clinical Role

During an inspection, the CQC will expect to see that practices are taking appropriate steps to prevent infection and protect patients. Training of all staff within the practice is essential. This Infection Prevention and Control Update, covers level 1 training and addresses CQC expectations for GP Practice. Staff will be able to access an online resource page following the training day, allowing them to share best practice articles and policies with the rest of the practice.

With the vision of relieving practice burdens and helping to release time, many practices are training their non-clinical workforce to enhance their role, dealing with more clinical correspondence and information. In order to do this safely and efficiently and in response to the GP Forward View of April 2016, CMT Clarimed Training has developed this section of the day that looks at the improvements made, pressures faced and the changing roles of non-clinical staff. We will discuss the delegates approach to risk and the importance of understanding issues relating to practice protocols, supervision, competence and raising concern. Delegates will have access to relevant and up to date documents, videos and links on the CMT Clarimed Training website following completion of this course.

Course Agenda – Day 1

9.00am – Coffee and registration

  • Icebreaker quiz
  • Standard infection and control precautions
  • The chain of infection
  • Specimen handling

Tea / Coffee

Applying standard principles within GP practice for:

  • Hand washing
  • Sharps management
  • Waste management
  • Spillages
  • Infection control checklist, audit and the CQC


  • Active Signposting and workflow optimisation review assessing risk for GP reception staff
  • Using an effective handover tool

16.00 – Evaluations & Close